Effective: July 3, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between Care Corp LLC d/b/a Care Equipment ("Care Equipment," "Company," "we," "our," or "us") and every individual or business entity ("Customer," "you," or "your") that accesses our website, requests a quote, reserves equipment, creates an account, signs a rental agreement, or rents equipment through our website, Quipli platform, mobile applications, telephone, email, or in person.
These Terms govern your use of our website, Quipli rental platform, customer portal, mobile applications, online reservation system, digital documents, electronic signatures, equipment rental services, delivery services, pickup services, and all related products and services (collectively, the "Services").
By creating an account, requesting a reservation, signing electronically, accepting delivery, taking possession of equipment, making payment, or otherwise using any Services offered by Care Equipment, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, our Master Rental Agreement, Privacy Policy, Rental Orders, Quotes, Delivery Tickets, Inspection Reports, Damage Waiver (if elected), and all invoices issued by Care Equipment. Collectively, these documents constitute the entire agreement between you and Care Equipment.
If you do not agree to these Terms, you may not access or use the Services or rent equipment from Care Equipment.
If you enter into this Agreement on behalf of a corporation, limited liability company, partnership, trust, municipality, nonprofit organization, or any other legal entity, you represent and warrant that you possess full authority to bind that entity to these Terms. In such event, the terms "Customer," "you," and "your" refer to both the entity and the individual signing on its behalf, and the individual signer may be held personally liable where permitted by law or expressly agreed in the Rental Agreement.
Definitions
For purposes of these Terms:
Agreement means these Terms of Service together with the Master Rental Agreement, Rental Orders, Delivery Tickets, Invoices, Inspection Reports, Damage Waiver, Privacy Policy, Quipli electronic records, and all documents incorporated by reference.
Equipment means all machinery, vehicles, trailers, attachments, tools, accessories, parts, safety equipment, and other property rented by Care Equipment, including replacements and substituted equipment.
Rental Period begins immediately upon delivery to Customer, Customer pickup, or the scheduled rental start time listed in Quipli, whichever occurs first, and continues until the Equipment is physically returned, inspected, accepted, and checked back into Care Equipment's inventory.
Quipli means the online rental management platform utilized by Care Equipment for reservations, scheduling, digital signatures, invoices, payment processing, customer communications, telematics integration, and electronic recordkeeping.
Electronic Signature includes any signature, initials, checkbox acknowledgment, typed signature, touchscreen signature, SMS confirmation, email approval, or digital acceptance completed through Quipli or another electronic system approved by Care Equipment.
Business Day means Monday through Friday excluding federal holidays observed within the Commonwealth of Massachusetts.
1. Our Services
Care Equipment provides the short-term and long-term rental of construction equipment, compact equipment, earthmoving equipment, aerial lifts, trailers, landscaping equipment, demolition equipment, concrete equipment, power tools, attachments, and related machinery for commercial, industrial, governmental, agricultural, nonprofit, and residential customers.
Equipment availability is not guaranteed until Care Equipment confirms the reservation. Quotes, estimates, and reservations are non-binding until accepted by Care Equipment and confirmed through Quipli or another authorized Company representative.
All rental transactions are subject to equipment availability, verification of identity, verification of payment method, credit approval where applicable, execution of required rental documents, and acceptance of these Terms.
Care Equipment reserves the unrestricted right to refuse service, decline any rental request, require additional deposits, request proof of insurance, or cancel reservations whenever it determines, in its sole discretion, that doing so protects its property, employees, customers, or legitimate business interests.
Specifications, photographs, dimensions, capacities, operating weights, and descriptions appearing on our website or within Quipli are provided solely for convenience. Actual equipment may differ from published information without constituting a breach of this Agreement.
Equipment substitutions of equal or greater capability may be provided without prior notice.
2. Account, Password, Security, and Mobile Phone Use
Certain Services require Customer to create a Quipli account or provide personal and business information.
Customer agrees that all information provided during registration or rental is true, complete, and accurate. Customer shall immediately notify Care Equipment of any changes to addresses, telephone numbers, email addresses, payment information, insurance information, or business ownership.
Customer is solely responsible for maintaining the confidentiality of login credentials, passwords, and account access.
All activity occurring under Customer's account shall be deemed authorized by Customer unless Care Equipment receives prior written notice of unauthorized use.
Customer assumes full responsibility for any rentals, payments, reservations, electronic signatures, or transactions completed using Customer's account credentials.
Care Equipment may rely upon any Electronic Signature submitted through Quipli or another approved electronic system as legally binding.
Customer consents to receive communications by:
Standard carrier rates may apply.
Care Equipment shall not be liable for delays or failures caused by cellular carriers, internet providers, Quipli outages, or other third-party communication systems.
If Customer believes account security has been compromised, Customer must immediately notify Care Equipment in writing. Until written notice is received, Customer remains responsible for all account activity.
3. Billing and Payment
Customer agrees to pay all charges arising from each rental transaction, including but not limited to:
Payment is due according to the terms stated on the Rental Agreement or invoice.
Unless Care Equipment expressly extends credit, all rentals require payment before Equipment leaves Company possession.
Customer authorizes Care Equipment to retain payment information and charge any debit card, credit card, ACH account, or other approved payment method for any amounts owed under this Agreement.
Authorization survives completion of the Rental Period until all obligations are fully satisfied.
If payment is declined, Care Equipment may immediately suspend services, recover Equipment, or terminate the rental without notice.
Returned checks shall incur the maximum fee permitted under Massachusetts law.
Past-due balances shall accrue interest at the lesser of:
Customer shall be responsible for all costs incurred in collecting unpaid balances, including collection agency fees, repossession expenses, court costs, filing fees, expert witness fees, and reasonable attorney's fees where permitted by applicable law.
Customer waives any right to initiate payment chargebacks for rentals supported by signed rental agreements, delivery records, electronic signatures, GPS records, inspection reports, photographs, telematics data, or other business records maintained by Care Equipment.
4. User Generated Content
Customers may submit reviews, photographs, comments, communications, project images, testimonials, or other materials through Care Equipment's website, Quipli, email, SMS, or social media platforms ("User Content").
Customer represents that all User Content is truthful and that Customer possesses all necessary rights to submit such content.
Customer grants Care Equipment a perpetual, worldwide, royalty-free, transferable license to use, reproduce, publish, display, modify, distribute, and promote User Content for marketing, training, customer service, legal compliance, or business purposes.
Care Equipment reserves the unrestricted right to remove or refuse any User Content that it determines to be inaccurate, defamatory, offensive, misleading, unlawful, or inconsistent with Company policies.
Customer shall not upload content containing malware, viruses, confidential third-party information, unlawful material, copyrighted works without authorization, or material infringing upon another person's rights.
Nothing contained in this section obligates Care Equipment to monitor User Content.
5. Representations and Warranties
Customer represents and warrants that:
Customer further warrants that any individual operating rented Equipment possesses the experience, training, and physical ability necessary for its safe operation.
Customer assumes all responsibility for determining whether Equipment is suitable for the intended application.
Care Equipment makes no representation that any particular machine is appropriate for Customer's project beyond the manufacturer's intended use.
Customer agrees to inspect Equipment immediately upon delivery or pickup and shall promptly notify Care Equipment of any alleged defects before operation. Continued use of Equipment constitutes conclusive acceptance that the Equipment was received in safe, operable, and satisfactory condition, except for latent defects not reasonably discoverable upon inspection.
6. Termination and Suspension
Care Equipment reserves the right, at its sole discretion and without prior notice, to suspend, limit, terminate, or refuse access to any portion of the Services or terminate any rental transaction if Customer:
Termination shall not relieve Customer of any payment obligations or liabilities incurred before termination.
Upon termination, Customer shall immediately cease using all Equipment and shall immediately make the Equipment available for pickup or return.
If Customer fails to return Equipment following termination, Care Equipment may enter any location where the Equipment is reasonably believed to be located, to the extent permitted by law, to recover its property without waiving any additional legal remedies.
Customer shall remain responsible for all rental charges until Equipment is physically recovered and accepted by Care Equipment.
Care Equipment reserves the right to permanently prohibit future rentals by any Customer who has previously violated this Agreement.
7. Links to Third-Party Websites
The Services may contain links to third-party websites, software platforms, payment processors, manufacturers, financing companies, insurance providers, telematics providers, GPS providers, instructional videos, safety resources, or governmental agencies.
These links are provided solely as a convenience.
Care Equipment does not own, control, endorse, or guarantee the availability, accuracy, or security of any third-party website or service.
Customer acknowledges that access to third-party websites is entirely at Customer's own risk.
Without limiting the foregoing, Care Equipment utilizes third-party providers including, but not limited to:
Care Equipment shall not be responsible for service interruptions, software failures, payment processor delays, data transmission failures, cybersecurity incidents affecting third parties, or the content of any third-party website.
Customer's use of any third-party service remains subject to that provider's own terms and privacy policies.
8. Intellectual Property Rights
All intellectual property associated with the Services is and shall remain the exclusive property of Care Equipment or its licensors.
This includes, without limitation:
Nothing contained within these Terms transfers ownership of any intellectual property to Customer.
Customer receives only a limited, revocable, non-exclusive license to access the Services solely for lawful rental transactions.
Customer shall not:
All goodwill arising from use of Care Equipment trademarks shall remain the exclusive property of Care Equipment.
Suggestions, recommendations, comments, operational ideas, or other feedback voluntarily submitted by Customer become the property of Care Equipment without compensation.
9. Copyright Complaints and Copyright Agent
Care Equipment respects the intellectual property rights of others.
If any individual believes that copyrighted material has been improperly used on the Company's website or Services, written notice shall be provided to:
Care Equipment
Attn: Copyright Agent
Email: CareEquipment1@gmail.com
The notice shall include:
Care Equipment reserves the right to remove allegedly infringing content while investigating any claim.
Knowingly submitting false copyright claims may subject the complaining party to legal liability.
10. Changes to the Privacy Policy
Care Equipment values the privacy of its customers and maintains a separate Privacy Policy governing the collection, storage, use, and disclosure of personal information.
By using the Services, Customer consents to the collection and processing of information necessary to administer rentals and operate the business.
Information collected may include:
Care Equipment may disclose Customer information when necessary to:
Care Equipment employs commercially reasonable safeguards to protect Customer information but cannot guarantee absolute security.
Customer acknowledges that no electronic transmission or data storage system is completely secure.
Care Equipment reserves the right to amend its Privacy Policy at any time. Updated versions shall become effective immediately upon posting to the Company's website or customer portal.
Continued use of the Services constitutes acceptance of any revised Privacy Policy.
11. Disclaimer of Warranties
CUSTOMER EXPRESSLY ACKNOWLEDGES THAT ALL EQUIPMENT AND SERVICES ARE PROVIDED "AS IS," "WHERE IS," AND "WITH ALL FAULTS," EXCEPT AS EXPRESSLY PROVIDED IN WRITING BY CARE EQUIPMENT.
To the fullest extent permitted by Massachusetts law, Care Equipment expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to:
Care Equipment does not warrant:
Customer acknowledges that construction equipment involves inherent risks and that equipment performance depends upon proper operation, maintenance, weather, terrain, soil conditions, operator skill, and numerous factors beyond Care Equipment's control.
Customer is solely responsible for determining whether rented equipment is appropriate for the intended application.
Normal mechanical wear does not constitute a breach of warranty.
Should equipment experience a mechanical failure due solely to ordinary wear and tear during normal use, Care Equipment's sole obligation shall be, at its option, to:
This limited remedy shall be Customer's exclusive remedy.
No employee, salesperson, driver, mechanic, dispatcher, or representative of Care Equipment has authority to modify or expand these warranties unless approved in writing by an authorized officer of the Company.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CARE EQUIPMENT SHALL NOT BE LIABLE FOR ANY:
WHETHER ARISING FROM CONTRACT, NEGLIGENCE, STRICT LIABILITY, TORT, WARRANTY, STATUTE, OR OTHERWISE.
Customer understands that construction projects involve numerous independent contractors and variables outside Care Equipment's control.
Care Equipment shall not be responsible for delays caused by:
Customer agrees that Care Equipment's total cumulative liability under any theory of recovery shall never exceed the lesser of:
(a) the rental charges actually paid for the specific equipment giving rise to the claim during the applicable rental period; or
(b) $5,000.00
unless Massachusetts law expressly prohibits such limitation.
This limitation applies regardless of the number of claims asserted.
12. Indemnification
Customer shall defend, indemnify, and hold harmless Care Corp LLC d/b/a Care Equipment, its owners, members, managers, officers, employees, mechanics, drivers, agents, insurers, successors, assigns, affiliates, contractors, manufacturers, suppliers, Quipli, payment processors, software vendors, and service providers (collectively, the "Indemnified Parties") from and against every claim, demand, action, lawsuit, judgment, loss, expense, liability, damage, fine, penalty, cost, attorney's fee, expert witness fee, investigation expense, settlement, and court cost arising from or relating to:
This obligation applies regardless of whether a claim is brought by:
Customer's indemnification obligations survive termination of this Agreement.
Insurance
Customer shall maintain insurance sufficient to cover all risks associated with rented equipment, including where applicable:
Upon request, Customer shall provide certificates of insurance naming Care Equipment as an additional insured and loss payee where applicable.
Failure to request proof of insurance does not waive Customer's obligation to maintain adequate insurance.
13. Dispute Resolution – Arbitration & Class Action Waiver
Before filing suit, both parties agree to make a good-faith effort to resolve disputes informally.
Written notice describing the dispute shall be provided to the other party.
If the dispute cannot be resolved within thirty (30) days, either party may pursue available legal remedies.
Nothing contained herein prevents Care Equipment from immediately pursuing legal action for:
To the extent permitted by Massachusetts law, any dispute arising from this Agreement may be submitted to binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, unless Care Equipment elects to pursue the matter in a court of competent jurisdiction.
Customer agrees that Care Equipment may elect arbitration or litigation at its sole discretion for collection matters.
Class Action Waiver
Customer agrees that all disputes shall be brought solely in an individual capacity.
Customer expressly waives any right to:
Jury Trial Waiver
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BOTH PARTIES KNOWINGLY AND VOLUNTARILY WAIVE THEIR RIGHT TO A TRIAL BY JURY IN ANY DISPUTE ARISING FROM THIS AGREEMENT.
Attorney's Fees
The prevailing party in any legal proceeding arising under this Agreement shall be entitled to recover reasonable:
14. Governing Law
This Agreement shall be governed exclusively by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law principles.
Any lawsuit not subject to arbitration shall be brought exclusively in the Massachusetts Trial Court, including the appropriate District Court, Superior Court, or Business Litigation Session located in Worcester County, Massachusetts, unless Care Equipment elects another court having proper jurisdiction.
Customer expressly consents to the personal jurisdiction of Massachusetts courts.
Customer waives any objection based upon:
Nothing contained herein limits Care Equipment's right to seek recovery of Equipment or enforce judgments in any jurisdiction where Customer or Equipment may be located.
15. No Agency; No Employment
Nothing contained in this Agreement shall be construed as creating:
Customer is an independent renter of equipment.
Care Equipment exercises no supervision or control over:
Customer retains exclusive responsibility for supervising all persons operating rented Equipment.
No statement made by Care Equipment employees regarding operating techniques, project methods, equipment recommendations, or jobsite practices shall create any legal duty or liability beyond those expressly stated in this Agreement.
16. General Provisions
Entire Agreement
These Terms of Service, together with the Master Rental Agreement, Rental Orders, Quotes, Reservations, Delivery Tickets, Inspection Reports, Damage Waiver (if elected), Privacy Policy, Quipli records, invoices, electronic signatures, and any written amendments executed by Care Equipment constitute the entire agreement between the parties regarding the rental of Equipment and supersede all prior oral or written discussions, negotiations, understandings, advertisements, and representations.
No oral statement made by any employee, driver, mechanic, salesperson, dispatcher, or representative of Care Equipment shall modify this Agreement.
Electronic Records
Customer agrees that:
shall constitute business records maintained in the ordinary course of business and shall be admissible to the fullest extent permitted under the Massachusetts Rules of Evidence.
Electronic Signatures
Customer agrees that any Electronic Signature executed through Quipli or another electronic signature platform approved by Care Equipment shall have the same legal force and effect as an original handwritten signature.
Electronic initials, typed names, checkboxes, touchscreen signatures, text message confirmations, email approvals, and digitally accepted Rental Agreements shall be legally binding.
Customer waives any defense based solely upon the electronic nature of the transaction.
Equipment Telematics and GPS
Customer acknowledges that certain Equipment may contain:
These systems may be used for:
Customer consents to the collection and use of such information.
Tampering with, disabling, disconnecting, removing, shielding, damaging, or interfering with GPS or telematics equipment is strictly prohibited and constitutes a material breach of this Agreement.
Customer shall be responsible for all resulting damages and costs.
Equipment Inspection
Customer agrees that Equipment shall be inspected:
Photographs, videos, written inspection reports, and digital inspection forms completed before and after each rental shall constitute prima facie evidence of Equipment condition.
Failure by Customer to identify visible damage at delivery constitutes acceptance of Equipment in good operating condition.
Force Majeure
Care Equipment shall not be liable for delays or failure to perform caused by circumstances beyond its reasonable control, including but not limited to:
Assignment
Customer may not assign, transfer, sublicense, delegate, or otherwise transfer any rights or obligations under this Agreement without prior written consent from Care Equipment.
Care Equipment may assign its rights under this Agreement without Customer consent.
No Waiver
Failure by Care Equipment to enforce any provision shall not constitute a waiver of future enforcement.
Acceptance of late payments shall not waive any future defaults.
Severability
If any provision of this Agreement is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
The invalid provision shall be interpreted to the maximum extent permitted by law to accomplish its intended purpose.
Headings
Section headings are provided solely for convenience and shall not affect interpretation.
17. Changes to this Agreement and the Services
Care Equipment reserves the right to modify these Terms at any time.
Updated Terms become effective immediately upon:
Continued use of the Services after notice constitutes acceptance of the revised Terms.
Care Equipment also reserves the right to:
Nothing in this Agreement guarantees the continued availability of any particular Equipment model or software feature.
18. No Rights of Third Parties
Except as expressly stated herein, nothing contained in this Agreement creates any rights in favor of any third party.
The following parties may enforce provisions intended for their benefit where applicable:
No other third party shall acquire rights under this Agreement.
19. Notices and Consent to Receive Notices Electronically
Customer expressly consents to receive all communications electronically.
Such communications may include:
Notice may be delivered by:
Electronic notice shall be deemed received:
Customer is responsible for maintaining current contact information.
Failure to receive notices because Customer failed to update contact information shall not invalidate any notice.
20. Contacting Us
Questions regarding these Terms, billing, Equipment, reservations, legal notices, or claims should be directed to:
Care Corp LLC d/b/a Care Equipment
Mailing Address: Care Equipment
105 W. Main Street
West Brookfield, MA 01585
Telephone: (508) 744-1335
Email: CareEquipment1@gmail.com
Website: https://rent.wecareequipment.com/
Legal notices must be delivered by certified mail or another nationally recognized delivery service unless Care Equipment expressly agrees in writing to accept electronic service.
ACKNOWLEDGMENT
BY SIGNING A RENTAL AGREEMENT, CLICKING "I AGREE," ACCEPTING DELIVERY, TAKING POSSESSION OF EQUIPMENT, OR OTHERWISE USING CARE EQUIPMENT'S SERVICES, CUSTOMER ACKNOWLEDGES THAT CUSTOMER HAS READ, UNDERSTANDS, AND AGREES TO BE LEGALLY BOUND BY THESE TERMS OF SERVICE.
CUSTOMER FURTHER ACKNOWLEDGES THAT THESE TERMS ARE INCORPORATED INTO EVERY RENTAL TRANSACTION CONDUCTED WITH CARE EQUIPMENT, WHETHER EXECUTED IN PERSON, ONLINE, THROUGH QUIPLI, BY EMAIL, OR BY ANY OTHER AUTHORIZED METHOD.