Privacy Policy

Effective: July 3, 2026


Care Corp LLC d/b/a Care Equipment (“Care Equipment,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information we collect, use, disclose, and retain in connection with our equipment rental business, website, mobile applications, customer portals, online reservations, telematics systems, and related services. This Privacy Policy explains how we collect, use, disclose, store, and protect information relating to customers, prospective customers, website visitors, renters, guarantors, operators, drivers, and authorized users. By accessing our website, submitting information, creating an account, requesting a quote, reserving equipment, executing a rental agreement, operating rented equipment, or otherwise using our services, you acknowledge and agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect information directly from you, automatically through our systems, from third-party service providers, and from public sources.

A. Personal Information

We may collect:

  • Full name
  • Business name
  • Address
  • Email address
  • Telephone number
  • Driver’s license information
  • Government-issued identification
  • Date of birth (where permitted)
  • Signature
  • Rental history
  • Equipment usage history
  • Emergency contact information
  • Insurance information
  • Vehicle information
  • Tax exemption certificates
  • Credit references
  • Business ownership information
  • Personal guarantor information
  •  

B. Financial Information

We may collect:

  • Credit card information
  • Debit card information
  • ACH information
  • Billing information
  • Payment history
  • Credit application information
  • Commercial credit reports
  • Collection information
  •  

Payment card data may be processed by third-party payment processors and may not be stored by Care Equipment.

C. Equipment and Operational Data

Equipment may contain telematics systems, GPS devices, sensors, monitoring technology, and electronic control systems.

We may collect:

  • Equipment location
  • GPS coordinates
  • Utilization data
  • Runtime hours
  • Fuel consumption
  • Idle time
  • Maintenance data
  • Diagnostic information
  • Error codes
  • Safety events
  • Impact events
  • Operator activity
  • Recovery information

 

D. Website and Device Information

We may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring website
  • Pages visited
  • Time spent on pages
  • Geographic region
  • Cookie identifiers
  • Analytics information

 

2. HOW WE USE INFORMATION

We may use information to:

  • Process reservations
  • Create rental agreements
  • Verify identity
  • Evaluate creditworthiness
  • Process payments
  • Manage accounts
  • Deliver equipment
  • Retrieve equipment
  • Provide customer support
  • Detect fraud
  • Prevent theft
  • Recover equipment
  • Conduct collections
  • Comply with legal obligations
  • Improve operations
  • Maintain equipment
  • Monitor equipment utilization
  • Investigate accidents
  • Resolve disputes
  • Enforce contracts
  • Communicate with customers

 

3. GPS, TELEMATICS, AND EQUIPMENT

TRACKING

Customers acknowledge that rented equipment may contain telematics systems, GPS tracking devices, remote monitoring systems, geofencing technology, electronic immobilization technology, and related systems. Care Equipment may collect, store, analyze, and use location and operational information for:

Asset protection

  • Theft prevention
  • Equipment recovery
  • Billing verification
  • Maintenance scheduling
  • Utilization analysis
  • Safety investigations
  • Contract enforcement
  • Regulatory compliance
     

Location and telematics data may be collected continuously during the rental period. Failure to consent to telematics collection may result in denial of rental services.

4. COOKIES AND ONLINE TRACKING

Our website may use:

  • Cookies
  • Session cookies
  • Persistent cookies
  • Analytics tools
  • Conversion tracking technologies
  • Advertising technologies
  •  

These technologies help us:

  • Improve website functionality
  • Analyze traffic
  • Measure marketing effectiveness
  • Detect security incidents
  • Enhance user experience
  •  

Users may disable cookies through browser settings; however, portions of the website may not function properly.

5. HOW WE SHARE INFORMATION

We may disclose information to:

  • Service Providers
  • Payment processors
  • Website hosts
  • Software providers
  • Quipli and related rental management systems
  • Email providers
  • Accounting providers
  • Cloud storage providers
  • Business Partners
  • Insurance carriers
  • Financing companies
  • Collection agencies
  • Attorneys
  • Investigators
  • Recovery services
  • Government and Legal Authorities

 

We may disclose information:

  • To comply with legal obligations
  • In response to subpoenas
  • In response to court orders
  • During regulatory investigations
  • To law enforcement agencies
  • Business Transactions

Information may be transferred in connection with:

  • Mergers
  • Acquisitions
  • Asset sales
  • Reorganizations
  • Bankruptcy proceedings

 

6. CREDIT REPORTING AND FRAUD

PREVENTION

  • Care Equipment may obtain:
  • Commercial credit reports
  • Consumer credit reports where permitted by law
  • Business credit information
  • Fraud prevention reports
  • Identity verification information
  •  

Information may be used to evaluate rental eligibility, establish credit limits, detect fraud, and collect unpaid obligations.

7. DATA RETENTION

We retain information for as long as reasonably necessary to:

  • Provide services
  • Maintain business records
  • Enforce agreements
  • Resolve disputes
  • Comply with legal obligations
  • Defend legal claims
  •  

Retention periods may vary depending on the nature of the information and applicable legal requirements.

8. SECURITY

We maintain administrative, technical, and physical safeguards designed to protect information from:

  • Unauthorized access
  • Unauthorized disclosure
  • Loss
  • Misuse
  • Alteration
  • Destruction

However, no security system is completely secure, and we cannot guarantee absolute security.

9. CHILDREN’S PRIVACY

Our services are not intended for individuals under eighteen (18) years of age. We do not knowingly collect personal information from children. If we learn that personal information has been collected from a child, we may delete such information.

10. MASSACHUSETTS RESIDENTS

Care Equipment maintains a Written Information Security Program (“WISP”) intended to comply with applicable Massachusetts data security requirements, including 201 CMR 17.00.

Massachusetts residents may contact us regarding questions concerning the collection, use, and safeguarding of personal information.

 

11. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites.

We are not responsible for:

  • Third-party privacy practices
  • Third-party content
  • Third-party security measures
  •  

Users should review applicable third-party privacy policies.

12. MARKETING COMMUNICATIONS

We may send:

  • Rental reminders
  • Reservation confirmations
  • Service notifications
  • Promotional offers
  • Company announcements
  •  

Recipients may opt out of marketing communications where permitted by law. Transactional communications may still be sent.

13. TEXT MESSAGES AND ELECTRONIC

COMMUNICATIONS

By providing a telephone number, Customer consents to receive:

  • Calls
  • Text messages
  • Automated messages
  • Reservation updates
  • Collection communications
  • Service notifications
  •  

Message and data rates may apply. Consent is not a condition of purchase.

14. CHANGES TO THIS PRIVACY POLICY

We may revise this Privacy Policy from time to time. Changes become effective upon posting to our website. Continued use of our services constitutes acceptance of revised terms.

15. CONTACT INFORMATION

Care Corp LLC d/b/a Care Equipment

Email: CareEquipment1@gmail.com

Phone: (508)744-1335

Mailing Address: Care Equipment

105 W. Main Street

West Brookfield, MA 015858

Questions regarding this Privacy Policy may be directed to the contact information above.

 

ACKNOWLEDGMENT

By using our website, creating an account, submitting information, reserving equipment, signing a rental agreement, or operating rented equipment, you acknowledge that you have read, understood, and agreed to this Privacy Policy.